Our Staff

Our staff deliver the highest level of knowledge, commitment, responsiveness and insights to our clients.  We are driven to be the most reliable resource for you and your organization. From our knowledgeable and dedicated analysts to our experienced and strategic senior leaders, Zitter Health Insights provides you with access to years of unparalleled experience, insight delivery, and a never-ending pursuit of excellence and innovation.

Senior Management Team

  • Mark Zitter, MBA

    Founder & Chairman of the Board

    Mark is a healthcare services entrepreneur, with expertise in managed care, pharmaceutical marketing, and disease management. He is chair of the Zetem...

  • John Monahan


    John is a seasoned healthcare and business services executive with over 25 years of leadership experience in operations, sales, marketing and human re...

  • Nicole Dautel

    Vice President, Operations

    Nicole joined ZHI in 2004, and leads the development of all ZHI product lines. She is a results-oriented leader and biopharmaceutical market access ex...

  • Yvonne Brill

    Vice President, Innovation

    Yvonne Brill was raised by a family of entrepreneurs, and brings an inventor’s spirit to all of her professional roles. She is passionate about the...

  • Josh Konetzni

    Vice President, Sales & Marketing

    Josh leads business development and corporate marketing initiatives for ZHI. He joined the team in 2017, bringing 15+ years of experience in healthcar...

  • Deborah Allison

    Senior Director, Finance

    Deborah leads all aspects of ZHI’s strategic and financial business. She joined ZHI in 2014. She is a results-oriented, innovative finance leader ...

  • Jim Sharp

    Vice President, Information Technology

    Jim oversees application development and core IT infrastructure. He joined ZHI in 2016, bringing more than 18 years of diverse experience in applicati...

  • Sumera Ansari

    Human Resources Generalist

    Sumera leads the Human Resources function at ZHI where she aligns business objectives with management and employee initiatives. Sumera joined ZHI in 2...

Business Development Leaders

  • Jeffrey Gladstone

    Senior Vice President, Business Development

    Jeff is the strategic client lead for metro-Philadelphia, mid-Atlantic and Southern East coast biopharmaceutical clients. Jeff has over twenty years o...

  • Seana Ziliak

    Senior Vice President, Business Development

    Seana serves as the strategic client lead for ZHI’s west coast biopharmaceutical clients. She is responsible for client service, organic growth, and...

  • Trish Kane

    Vice President, Business Development

    Trish is the strategic client lead for select biopharmaceutical clients in New York and New Jersey. She is focused on offering solutions and actionabl...

  • Theresa Penyak

    Vice President, Business Development

    Theresa is our strategic client lead for select east coast biopharmaceutical clients in PA and northern New Jersey. Theresa has over twenty years in s...

  • James Jurgens

    Vice President, Business Development

    James is the strategic client lead for New England and Midwest biopharmaceutical clients. He has more than 10 years of managed markets consulting, acc...